Please be aware that you and your customers may be targeted by some malicious emails purporting to be sent from your domain registrar.
These emails are part of a large scale phishing scam, targeted at a large number of domain registrars, not just Heart Internet. You may find that you have received similar emails from different registrars that you have domain names with.
These phishing emails are commonly using the subject line “Domain [xyz] Suspension Notice ” and will prompt you to download an attachment, or reply directly to the email.
We ask that you are extra vigilant when checking your email, especially with regards to any emails asking you to click on a link, or download any attachments.
If you have any doubts as to the validity of any email you have received from Artsanac please contact our support team directly and do not respond to the email in question.
We would suggest that you provide the same information to your own customers, and encourage them to contact you, or us, if they are suspicious of any email they have received.
Artsanac Support Team